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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Factors to be considered when working within a plan of care include: | AccountabilityIndividual treatment planPersonality of aged personExpectations of aged personHealth status of aged personEnvironment |
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Changes in behaviour may include: | Substance abuseDistressAgitationAggressionSleeplessnessWithdrawalDisorientationConfusion |
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Changes in behaviour may be reported verbally or written, and may include: | Telephone reportsFace-to-face reportsWritten reportsnotesmemosclient recordsspecially designed report forms |
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Records and case history may include: | All records related to the aged person's health statusAssessmentsPlans of careProgress notesTest resultsContinence management charts and activities programs |
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Appropriate person may include: | AdministratorColleaguesExternal agencies (complaints and advocacy services and professional registering authorities)Health professionalsImmediate supervisorLaw enforcement officersMember of senior managementOther health workersRelative or other responsible personSenior manager |
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Workplace forms may include: | Job sheets, time sheets, rostersClient contact registers including telephone callsMeeting registers and recordsPurchase orders and invoicesPromotional materials |
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Records may be: | Accounting records e.g. account for payments, petty cash payments, purchasesClient records e.g. client statistics, client details, contact numbers etc.Assessment and referral recordsRecords of jobs/clients attendedSign on/sign off sheetsPurpose designed report forms |
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Store and maintain organisation informationincludes: | Manual and computer filingData baseManagement of computer directories |
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Equipment includes: | Answering machinesAppliancesComputersEmailFax machinesMachineryMaintenance equipmentMicrowave ovensPhotocopiersTelephonesTwo-way radiosCleaning equipmentVehicles |
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Maintenance of equipment is: | According to routine maintenance instructions and responsibilities of the job role |
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Inquiries and requests may be internal and external via: | Telephone callsFacsimilesLettersEmailInternal office memosPersonal visits |
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Reports may be in English or community languages as required by the organisation/service: | Verbal or writtenMemosLettersRecordsChart reportsNotes |
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Organisation policy and protocolsinclude those relating to: | Filing and indexingSecurity CirculationConfidentiality |
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Key statutory and legislative regulatory requirements may include those related to: | Privacy legislationHealth records legislationEqual employment opportunitiesDiscrimination and harassmentResidential and community servicesPoisons and therapeuticsRegistration and practice of health professionalsPharmaceutical benefitsOccupational health and safetyFreedom of informationPublic healthBuilding standardsCriminal acts |
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Report may be, and include: | Verbal:telephoneface-to-faceNon-verbal (written):progress reportscase notesincident reports |
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Rights may include: | PrivacyConfidentialityDignityFreedom of associationInformed choiceTo lodge a complaintRight to express ideas and opinionsTo an agreed standard of care |
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Rights are detailed in: | LegislationIndustry and organisation service standardsIndustry and organisation codes of practice and ethicsAccreditation standardsInternational and national charters |
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Principles of access and equity may include: | Creation of a client orientated cultureNon-discriminatory approach to all individuals using or accessing the serviceRespect for individual differences |
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